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Surgical & Clinical Access Manager

  • On-site
    • Manhattan, New York, United States
  • $65,000 - $70,000 per year
  • Front/Back Office Staff

Job description

Pay Range: $65,000–$70,000

Manhattan Gastroenterology / Midtown Endoscopy & Surgical Center is seeking an experienced, data-driven Surgical & Clinical Access Manager to oversee and optimize clinical and surgical scheduling across the practice and ambulatory surgical center.


Job requirements

Key Responsibilities:

  • Oversee clinical and surgical scheduling, provider templates, and surgical blocks.

  • Maximize provider, appointment, procedure, and operating room utilization.

  • Monitor cancellations, no-shows, backfill opportunities, waitlists, and schedule capacity.

  • Identify scheduling gaps, access barriers, and opportunities to improve patient conversion.

  • Develop and monitor scheduling KPIs, reports, and performance dashboards.

  • Lead and support scheduling staff, including training, workflow management, and accountability.

  • Partner with physicians, clinical teams, front desk, AfterCare, billing, and administration to improve patient access and operational efficiency.

  • Identify workflow issues and implement process improvements to increase productivity and reduce unused capacity.

Qualifications:

  • Bachelor’s degree in Healthcare Administration, Business, Operations, or related field; equivalent experience may be considered.

  • 3–5 years of healthcare scheduling, patient access, surgical scheduling, or clinical operations experience.

  • Leadership or management experience preferred.

  • Strong analytical, organizational, communication, and problem-solving skills.

  • Experience with EHR and scheduling systems required; eClinicalWorks experience preferred.

Benefits: Medical, Dental & Vision Insurance, PTO, Vacation, 401(k), and a professional and supportive work environment.

Manhattan Specialty Care is an equal opportunity employer.


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